CosìCard FAQs
How do I register my Cosicard?
Click on the CosiCard link above and choose “register your card”.
How can I see my CosiCard balance?
Click on the CosiCard link above and choose “manage your account”.
I lost my CosiCard. Can it be replaced?
If your lost card was registered on our website, we can verify the issuance of and value on the lost card, and we're happy to replace it for you. Unfortunately, if your lost card was not registered on our website, we're unable to replace. Just send us a "Talk to Us" email with your card number and choose About CosiCard and we’ll transfer your card value and/or rewards to a new CosiCard and mail it to you.
I forgot to bring my CosiCard the last time I was at the restaurant. Can I still get credit for my visit?
Unfortunately, we can’t credit transactions to your CosiCard after your visit.
I have a few CosiCards with different credits/rewards/values. Can I combine them onto a single card?
Absolutely. Just send us a "Talk to Us" email and we will work with you to transfer your card values and/or rewards onto your main card.
I earned rewards on my CosiCard, but I can’t redeem them now that the Cosi near me is closed. What should I do?
Your CosiCard rewards are still valid at our remaining Cosi locations throughout the country according to the terms of the CosiCard program. Take your CosiCard with you when you travel, or send it to a friend who lives near a Cosi (it’s good karma).
Where can I buy CosiCards for corporate gifts or rewards? Do you offer a discount?
CosiCards can be purchased in bulk (25 or more) by contacting us and choosing “about CosiCard”. Volume discounts and other incentives are available for CosiCard purchased in bulk.
 
|
